Service Desk Contacts Per User Per Month
Table of Contents
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Metric Type
What Does It Say?
What Is High Performance?
| Red | Yellow | Green |
|---|---|---|
| 9 | 9 | 9 |
How Easily Can It Be Compared?
How To Collect It?
How Is It Calculated?
How Frequently Should It Be Reported?
Dangers, Traps, & Pitfalls
How Is It Related To Other Measures?
Public Domain Sources
page revision: 0, last edited: 27 Nov 2007 06:55
